Warranty And Service, BPVS, Berkshire Photovoltaic Services Inc.
Guarantee to the Customer of a 5 year full system equipment warranty against breakdown or degradation of electrical output exceeding ten percent of the original system rating. The five year warranty covers service labor, repair or replacement, and shipping costs of defective components. This five year warranty is inclusive of manufacturers warranties.
Guarantee to the Customer of a 5 year full workmanship warranty to include system related waterproofing. This five year warranty covers service labor, repair or replacement and shipping costs related to installation measure defects.
Guarantee to the Customer of a 20 year limited system warranty against breakdown or degradation of PV module output exceeding twenty percent of the original system array rating. This twenty year warranty covers repair or replacement, and shipping costs of defective modules required to restore the system to the warranted level of operation. For Panasonic module arrays there are no labor costs associated with warranty services. Service labor charges may apply at our hourly rate for warranty work performed after ten years on other brand modules customers may select.
Guarantee to the customer of continued service post five years of system operation. On the fifth anniversary of the system operation BPVS shall schedule a free system check-up with the customer. Future service intervals will be detailed and a service contract offered.
At any time if there is any question whether the system is operating at its rated capacity please consult your handbook and/or give us a call.